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Control box family

Richmat HJC18

Richmat family name printed by the specialist. Match the full part number, configuration and revision. A family-level identifier remains UNKNOWN.

Identify the exact part before replacing it

Richmat family name printed by the specialist. Match the full part number, configuration and revision. A family-level identifier remains UNKNOWN.

Replacement fit is not confirmed by the family name. Copy the full part number and revision from the remote back, battery compartment or accessible control-box label. If it is unsafe to reach a label, ask for help.

Check a complete model or part numberFind the missing label

For support, record the complete remote and control-box labels, base model, revision and observed symptom. Ask the manufacturer to confirm a directed replacement and any pairing or feature limitations in writing.

Control box illustration with model and revision label

Revision matters

Confirm the complete model, revision, connector configuration, and part number. A similar connector alone won’t confirm a match.

Check this control box

Control-box versions

Not sure where to look?

Here are the most common places to find your model or part number.

View our identification guide
1

On the remote

Look on the back of your remote for a model number, FCC ID, or part number.

Illustrated remote, showing where to check its identification labelBACK OF REMOTEModel numberPart no. / FCC ID
2

Inside the battery cover

Some model numbers are printed inside the battery compartment.

Illustrated remote, showing where to check its identification labelINSIDE BATTERY COVERModel numberPart no. / FCC ID
3

Under the bed base

Look for a label on the control box or frame, usually near the head section.

Control box illustration with model and revision label